Tag Archives: frustration

Is there a support group for those of us not ready for technology?

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My DVR was really pushy.  It controlled my life.  On its own, the DVR decided what shows it would allow me to watch.  On Wednesday evenings, I have both Criminal Minds and Law and Order: SVU set to tape at eight o’clock CST.   However, once college basketball season started, there were often games that evening.  I have a first world problem: I can tape only two shows at the same time.  For that reason, I had to decide that I wouldn’t tape Criminal Minds so I could tape basketball.imagesThe DVR disagreed.  As soon as I set the timer, the DVR would change it so I was taping  Criminal Minds and SVU was put on the conflict list.  Every time.  Often fifteen times a week.  FInally, I had to wait until eight, delete  Criminal Minds, and record SVU.  

Last night, the DVR said, “Not so fast, lady,”  Yes, being a very polite unit, it always calls me “lady”.  It took me seven minutes to stop  Criminal Minds and start recording SVU

And it seems that my particular box has a time limit:  I can only keep programs for forty-eight hours or they will be erased–unless I do a six punch process to save the program until I can watch it.  For that reason, when I taped something Friday evening and planned to watch it Monday, it would be gone when I was ready.  In fact, between Friday evening and Monday morning, the DVR usually deleted fifty percent of the programs I wanted to save to view on later.  Perhaps the DVR felt as if it were helping me, telling me I should be writing, not watching televisionimages

Other than the efforts of the DVR, there were other problems with the machine. Dana–the woman I talked to–told me to go to the the business office and pick up a new box.  I did.  It took me ninety minutes, but I got a new DVR and rushed home to hook it up.  Took fifteen minutes for it to download everything and get itself ready.

And the first thing I saw was a black screen.  Printed on it was this message:  Your recorder state-board-of-regents-roles-responsibilities-1-638has not be cleared for use.  Please call the cable company at 800 xxx-xxxx.  Found the phone and dialed.  I reached the State of Utah DIvision of Higher Education.  Twice.  I was not happy.  Yes, the Utah Department of Higher Education.

Well, all in all, I got it fixed, have tried to remember the programs I watch and have set them.  Was it worth the time and energy?  Yes, I must confess, I’m addicted to television and do love my DVR, unless it overrides my choices.

Do you have a story about technology fails?